Privacy Policy

A. Information You Provide

• Name, address, phone number, email
• Date of birth, insurance information
• Health information (medical history, diagnosis, treatment plans)
• Employment applications and related details (if you apply for a job with us)

B. Information Collected Automatically

When you use our website, we may automatically collect:

• Device information (browser, operating system)
• IP address and approximate location
• Website usage data (pages visited, time on site, referral source)
• Cookies and similar tracking technologies

C. Cookies and Tracking

Our website uses cookies and third-party analytics (e.g., Google Analytics) to improve functionality and understand usage patterns. You can control cookie settings through your browser.

We may use your information to:

• Provide and coordinate home health services
• Create and manage your care plan
• Communicate with you regarding your care, billing, or scheduling
• Process payments and insurance claims
• Improve website functionality and user experience
• Respond to inquiries and provide customer service
• Comply with applicable laws and regulations

We may share information in the following ways:

• With care team members and clinicians involved in your treatment
• With service providers who support our operations (IT, billing, secure messaging, etc.)
• With insurers, Medicare/Medicaid, and other payors for reimbursement
• As required by law (e.g., subpoenas, public health reporting, fraud prevention)
• During business transfers (e.g., merger, acquisition, or sale of assets)

We use administrative, technical, and physical safeguards to protect your information, including:

You have the right to:

• Access and request a copy of your health information
• Request corrections to your information
• Request restrictions on certain uses/disclosures
• Receive an accounting of disclosures
• Request confidential communications (e.g., alternate address/phone)
• File a complaint without retaliation

See our Notice of Privacy Practices (NPP) for more detail.

Our website and services are not directed toward children under 16. We do not knowingly collect personal information from children.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

We may update this Policy from time to time. Updates will be posted with an updated "Effective Date."

For questions about this Policy, or to exercise your privacy rights, please contact: